Ever Imagined Resources of Microsoft Support Services

Abstract

Microsoft customers have the privilege to enjoy Microsoft support services from different resources, and that’s too on-demand, affordable and customized.

Ever Imagined Resources of Microsoft Support Services

No matter which brand or technology you own in terms of computing device, Microsoft products will always be there to make sure that you can exploit the device to the max. From Windows line of operating system to Microsoft Office productivity suite, Internet explorer, Windows Media Player, Xbox and game to Windows Phone, Security Essentials, Windows Live and Cloud services, everything is there in its arsenal to let you work, connect, socialize and do more with acute protection.

Have you ever though that what is the driving force for Microsoft? Well, if you don’t know, then it doesn’t translate that you are not aware of it. Obviously, you know it better than anybody else but are oblivious of it. Think what you do when your computer runs slow, error-messages take hold of your machine, and driver conflicts paralyze the connected peripherals. Needless to say, you try to google the problem code or error message, to get reliable Microsoft Support service to fix the prevalent issues.

The official portals of Microsoft, viz., technet, msdn, Microsoft Answer, etc., are a huge source of knowledge. These are pampered with ready-to-follow step-by-step solutions and video tutorials. Microsoft also bestows Windows with a bunch of PC repair and maintenance tools like Microsoft Fix It that only need to be downloaded and executed, and they can automatically take care of the Microsoft product related issues. Windows Update, Microsoft Security Essentials, Microsoft Security Scanner, etc. are to strengthen the security setting of your machine so that you can stay safe both online and offline against the Internet attackers, viruses, spyware and malware. Sometimes, solutions are good enough to fix your problems, sometimes not. When not comfortable with the troubleshooting path you look for experts’ remote help, and luckily that’s too available on demand.

As Microsoft products are in use across diverse platforms and technologies, and OEMs (Original Equip Manufacturer) depend upon it largely to make their hardware alive with its software, so they are bounded to serve Microsoft Help services from their platforms as well to make sure that ‘you’ being their customers can make use of their products or service in a seamless manner.

For example, ‘would you call Microsoft’, if the Windows on a newly purchased Dell PC is not working? Chances are rare, because you have got it from Dell, so you would blame Dell and escalate the matter to Dell support. There is nothing extraordinary in this, as you have paid to Dell so let it face the music as well. But here there could be a fight of warranty period, and if you have crossed it then you have to pay for it.

Responding this situation, a separate domain of independent computer tech support providers like Techvedic Technologies emerged in the past decade, and took the computer world on a storm, not because of their relatively low service charges but due to excellence in customer-service. These are not constrained by factors like warranty period, working hours, etc. what you read above. Here is a diverse culture that embraces all make and model of machines and software irrespective of their origin.

Appendix 1

 The author is a technician at Techvedic Technologies, a firm that delivers end to end Microsoft Support to clients. Online computer repair, Microsoft Number, computer technical support, Microsoft Help is few services offered at this one platform along with many others.